For gyms and studios

Turn enquiries into members before they go cold.

Every enquiry gets a friendly reply within a minute, trials get booked and reminded, and members who drift off get a genuine check-in. All while you're coaching.

  • Replies to Instagram, Facebook and web leads
  • Works around your booking software
  • Fixed price, no lock-in
New enquiry from Instagram adSam · "How much is a trial?"
8:14pm
Reply sent in 40 secondsFree trial offer and booking link
8:15pm
Trial booked and remindedThu 6:00am · Strength class
8:21pm
Demo — sample data
The problem

Sound familiar?

Most gyms don't have a lead problem. They have a follow-up problem.

NowSomeone asks about a trial at 9pm. You reply at lunch. They've joined the gym down the road.

With automationThey get a reply in under a minute and book Thursday's 6am class before bed.

NowThree people booked a trial this week. One turned up.

With automationReminders go out the day before and 2 hours before. No-shows get a friendly rebook message.

NowA member stops coming in. You notice when the cancellation email lands.

With automationAfter two quiet weeks they get a genuine check-in, and a coach gets a heads-up.

NowClass spots go empty because the waitlist never heard someone cancelled.

With automationThe spot is offered to the waitlist the moment it opens.

Automations

What we build for gyms and studios

Start with the Lead-to-Member bundle, or pick the one that's costing you members.

Instant lead response

From $1,190

Every enquiry hears back within a minute.

  • Instagram, Facebook and web leads
  • Text and email
  • Every lead logged

Trial booking and reminders

From $1,790

More trials that actually turn up.

  • Self-booking link
  • Reminders 24h and 2h before
  • No-show rebook message

Member win-back

From $1,490

Catch members before they cancel.

  • Spots members who've gone quiet
  • Friendly check-in sequence
  • Heads-up to a coach

Class reminders and waitlist

From $1,790

Fuller classes with less admin.

  • Automatic class reminders
  • Freed spots offered to the waitlist
  • Works around your booking software

Every business is different. Your fixed quote is confirmed on the discovery call. GST not applicable. Small running costs, like text messages, are paid straight to the provider.

Live demo

Watch an Instagram enquiry turn into a booked trial

This demo runs on sample data from a made-up gym. Yours would use your wording, your class times and your booking software.

90-second video walkthroughComing soon. It will show the real workflow running.
Instant lead responseDemo — sample data
SamInstagram lead ad
  1. New lead from Instagram ad · 8:14pm
  2. Hey Sam, thanks for reaching out to Northside Strength! Want to try a free class this week? Pick a time that suits: northsidestrength.com.au/trial8:15pm · Sent automatically
  3. Thursday 6am works, booked!8:21pm
  4. Moved to: Trial booked
  5. See you tomorrow at 6am, Sam! Bring water and a towel. Reply R if you need to reschedule.Wed 6:00pm · Reminder
  6. That was brutal. Loved it 😅Thu 7:10am
  7. Text to youTrial done: Sam (Instagram ad). Replied happy. Send intro membership offer?
A day with automation

A week with automation running

Same gym, same ads. The difference is how fast every enquiry hears back.

TimeWithout itWith it
Mon 9pmFour Instagram enquiries come in while you're closing up.All four got a reply within a minute. Two booked trials that night.
Wed 6pmYou mean to text tomorrow's trial bookings. You forget.Reminders went out automatically, with a reply-R-to-reschedule option.
Thu 6amOne of three trials shows up.Three of four show up. The no-show got a friendly rebook text.
Fri noonJordan hasn't been in for three weeks. No one noticed.Jordan got a check-in after two weeks and booked Saturday's class.
Sat 7amA class runs with two empty spots after late cancellations.The waitlist was offered both spots within minutes.
How it works

Three steps, and then it runs on its own

  1. Step 1

    Book a free call

    30 minutes. We find where your time and work are leaking, and tell you straight if automation won't help.

  2. Step 2

    We map and build

    A fixed quote, then we build around the tools you already use and test it with you.

  3. Step 3

    It runs 24/7

    You get a plain-English handover guide and 30 days of support.

FAQ

Gym and studio questions

Does it work with Mindbody, Glofox, PushPress or Clubworx?

Often, yes, but it depends on what your platform allows. We check your software's options on the call before we quote, so there are no surprises.

Can it reply to Instagram and Facebook leads?

Yes, leads from Meta lead ads and your website form can get an instant text and email. Direct message replies depend on your setup; we'll confirm what's possible.

Won't members find automated check-ins impersonal?

We write them in your voice and keep them short and genuine. A coach also gets a heads-up, so a real person can follow up.

What does it cost to run?

Mainly text messages, paid straight to the SMS provider with no markup from us. We'll estimate it from your lead and member numbers on the call.

How long does it take to set up?

Most gym builds take two to three weeks, including a test run together before anything goes live.

Free 30-minute call

Tell us where leads and members are slipping away

Send a few details and we'll email you the gym demo and a link to book your free call. No obligation, and no hard sell.

  • Reply from us straight away, with a demo to watch
  • A fixed quote before any work starts
  • Canberra or ACT? We're happy to meet in person

Rather just book? Pick a time for your call.

Book a free call Email